U.S. Multistate Privacy Notice

This U.S. Multistate Privacy Notice (“Notice”) supplements Clippable's Privacy Policy and applies to individual residents of U.S. states with comprehensive consumer privacy laws, including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia (collectively, “State Privacy Laws”).

This Notice explains your rights under those laws and how Clippable collects, uses, and shares personal information about residents of those states. Unless otherwise defined here, terms have the same meaning as in our Privacy Policy.

1. Personal Information We Collect

Clippable collects personal information in the following categories, depending on how you interact with us:

Sensitive Personal Information: Clippable does not intentionally request Social Security numbers, precise geolocation, biometric identifiers, health information, or similar sensitive data. Customer Content may nevertheless contain personal information a customer chooses to upload. Customers should not submit sensitive data unless it is necessary, lawful, and appropriate for the requested service.

2. Purposes for Collection and Use

We collect and use personal information for the following business purposes:

• Service Delivery: Operating Clippy, generating content, and publishing or advertising on the accounts you connect, on your instruction.
• Personalization: Powering your private, per-account Brand Brain and recommendations from your own content and results.
• Billing: Managing your subscription and processing payments through Stripe.
• Analytics & Improvement: Understanding how the Service is used to improve features and user experience.
• Fraud Prevention & Security: Authenticating users and detecting abuse and other policy violations.
• Communications: Sending service and account notices.
• Legal Compliance: Meeting legal obligations, responding to lawful requests, and enforcing our Terms of Service.

3. Disclosure of Personal Information

Clippable discloses personal information to the following categories of third parties for business purposes:

• Service Providers: Companies that help us operate the Service, including hosting and database (Railway), CDN and security (Cloudflare), billing (Stripe), AI model providers (via OpenRouter, barred from training on your data), and product analytics and error monitoring (e.g., PostHog, Microsoft Clarity, Google Analytics, Sentry). These parties process data only on our behalf and under our instructions.
• Connected Platforms, at your direction: When you ask Clippy to post or run ads, the relevant content and instructions are sent to the platform you connected (e.g., Google, YouTube, LinkedIn, Snapchat, TikTok).
• Government and Law Enforcement: Where required by law, legal process, or to protect the rights and safety of our users.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, personal information may be transferred to a successor entity.

We do not sell your personal information for money, and we do not share personal information for cross-context behavioral advertising. Clippable is not an ad network and does not engage in interest-based advertising.

4. Data Retention

We retain personal information only as long as reasonably necessary for the disclosed purpose, taking account of account status, customer instructions, security, dispute resolution, and legal, tax, and accounting obligations. Our current retention approach is:

• Account and content data: Retained while the account is active and then deleted or de-identified after a verified deletion request, subject to limited backup, security, and legal-retention exceptions.
• Billing records: Retained for up to 7 years to comply with tax and financial recordkeeping obligations.
• Usage, analytics, and support data: Retained for the period needed to troubleshoot, secure, and improve the Service, then deleted or aggregated under our provider and internal retention settings.

5. Your Privacy Rights

Depending on your state of residence, you may have the following rights with respect to your personal information. We will respond to verified requests within the timeframes required by applicable law (generally 45-60 days).

6. How to Exercise Your Rights

To submit a privacy request, you may:

• Email us at [email protected] with the subject line “Privacy Rights Request”
• Contact us through our support page

We will verify your identity before processing your request by confirming your email address and, where necessary, additional account details. We will respond within 45 days of receipt of a verifiable request, with one possible extension of an additional 45 days where reasonably necessary.

You may also designate an authorized agent to make a request on your behalf by providing signed written authorization and verifying your own identity directly with us.

7. Right to Appeal

If we deny your privacy rights request, you may appeal our decision by contacting us at [email protected] with the subject line “Privacy Rights Appeal.” We will respond within the timeframe required by applicable law and will explain the basis for our decision.

8. Children's Privacy

Clippable is a business service for users age 18 and older. It is not directed to children, and we do not knowingly collect personal information from children under 13 (or a higher minimum age where applicable). If you believe we have inadvertently collected information from a child, please contact us at [email protected] and we will promptly delete it.

9. Updates to This Notice

We may update this Notice from time to time. When we do, we will revise the effective date at the top of this page and provide any notice or request any consent required by applicable law.

10. Contact Us

For questions, requests, or concerns about this Notice or your privacy rights: